If you forget your password, it’s easy to reset it from the TikiLIVE app. When you open the app, you will land on the homepage:
1. Click the Login button to be redirected to the login page.
When the page loads, you will be able to access the forgot password link:
1. Click the link here to open the Forgot Password page.
The page will load where you can insert your email address:
1. Enter the email for the account you created here.
Note: It is required to use the active email you used during creation or else the system will not be able to locate your account.
2. Click the button here to send an email.
You will receive a confirmation that an email has been sent to the one you input. When the email is received, click the link to reset your password to a new one so you are then able to login.