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Eyepartner LIVE support

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Eyepartner LIVE support

Views: 171989 views

Category: Eyepartner LIVE Support

Hello!

Welcome to Eyepartner Live Support. We are here to assist you with both sales and support queries.

Our hours of operation are from 3:00 AM - 7:00 PM Eastern Time.

If you are a current client please be sure to post a ticket and have the ticket number ready as a reference. To access the support ticket system please go to the following URL:

go.eyepartner.com/clients

Thank you.

Eyepartner Support

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Comments

support (1 week, 3 days ago)

Hello hifistud,

Timezones are set based on your local PC time in your tray, this is detailed here:

http://www.tikilive.org/manual/wordpress/?p=836

Please let us know if you have any additional questions.

Thank you.
Support

hifistud (3 weeks, 19 hours ago)

Can you tell me what timezone the channel scheduler is in, please? Trying to schedule playlists to start at a specific time...

support (1 month, 2 weeks ago)

Hi Televisheni,

Our API is available through a white-label license. For more information, please visit www.tikilive.org or contact us directly at sales@eyepartner.com

Thank you,
Eyepartner Support

Televisheni (1 month, 2 weeks ago)

Hello,

Where can I get the API to port Tikilive ?

Thanks

support (2 months, 2 weeks ago)

Hello BK,

Information about which ports need to be open is found in our manual's Trouble Shooting section:
http://manual.tikilive.org/user/help/590.php

If you have other technical questions, please consult the full manual here:
http://manual.tikilive.org

Thank you,
Alex