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Eyepartner LIVE support

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Eyepartner LIVE support

Views: 208362 views

Category: Eyepartner LIVE Support

Hello!

Welcome to Eyepartner Live Support. We are here to assist you with both sales and support queries.

Our hours of operation are from 3:00 AM - 7:00 PM Eastern Time.

If you are a current client please be sure to post a ticket and have the ticket number ready as a reference. To access the support ticket system please go to the following URL:

go.eyepartner.com/clients

Thank you.

Eyepartner Support

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Comments

TheCertifiedShow (2 weeks, 6 days ago)

I am using windows vista and have a Diamond Video capture device i am connecting it to a canon camcoder with a hdmi cable. The hd wave is recognizing it in the drop box but its is showing the color codes horizontal lines instead of what is viewed through camera

admin (3 weeks, 4 days ago)

Hello GridironTV,

If you ever need to ask for information or need help you can always submit a ticket through our support ticket system from the back end of your account. From there you can fill out a ticket describing your issue or question and we will respond back to you in a timely manner.

If for some reason you have submitted a ticket and still haven't heard back from us you can always reply to the ticket asking for an update or give us a call at 305.289.4557.

Thank you,
Victoria

support (3 weeks, 4 days ago)

Hello HigherTV,

Did you still need help on your issue?

You can always contact us for support by submitting a ticket in the support ticket system from the back end of your account.

Thank you,
Victoria