Run a speed test on Fire TV app

If you are having issues with your channels, it is suggested to run a speed test through the app to our servers.

Fire TV Speed Test-1

1. Click the Speed Test button to load the page.

 

When the page loads, you will be able to run a test for your Internet connection:

Fire TV Speed Test-2

1. Click the button here to start your speed test.

 

After the test runs, you can see your results on the page:

Fire TV Speed Test-3

If you have a low speed, you may want to contact your ISP to have them investigate.

 

Note: If you are still having issues with your channels, and received a high speed test grade, we suggest making sure your device is connected via Ethernet to reduce buffering and interruptions. If this is still a problem, please contact our support team to assist.