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Troubleshooting - Making Sure Your Device has a Proper Connection

by support
Created:
3 months and 2 weeks ago
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00:00:53
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120

When it comes to viewing issues, a connection to the Internet can often be the leading cause. This is why we always suggest you make sure your device is connected to the Internet with an Ethernet cable directly to your router, rather than using WiFi. WiFi, especially on smart TVs can be unreliable and fluctuate download speeds. With an Ethernet cable, this will create a more stable connection that should reduce interruptions

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