User FAQ Contents

This FAQ will provide users with general questions or topics that we found have come up multiple times. If you have a specific question about our platform, please review this contents page to see if you question is here:

The contents page is broken into seven section, each with their own sub-section of topics. You may review each section below and click on an anchor link to be taken to the corresponding page.

 

Broadcaster Setup & Tips

  1. Setup a Network Page for Broadcasting
  2. How to Embed and Share a Radio or Live Channel
  3. How to Make the Embed Players Responsive
  4. Embed Video Code
  5. How to Monetize Pay Per View Events and VODs
  6. Streaming Tips
  7. Using a Variable Bitrate Stream
  8. Streaming on Desktop Versus Laptop
  9. Setup Your Domain with Google Apps
  10. Required Ports for Broadcasting
  11. Manually Open Ports in Windows Firewall
  12. Add Windows Firewall Exception
  13. Manage Facebook Comments as a Developer

 

Broadcasting Explained

  1. Encoding Video Formats
  2. HD Broadcasting Hardware Requirements
  3. Video Streaming Requirements
  4. Supported Video and Audio Codecs
  5. Required Storage Space
  6. Connect Your Video Source
  7. What Type of Traffic is Included in Used Bandwidth?
  8. Play Priority on Channels
  9. Supported Video Formats on Roku
  10. Live Streaming Issues on Roku
  11. Roku FAQ

 

Broadcasting Issues

  1. Can I Broadcast on Facebook?
  2. Corrupted Autorecordings
  3. Autorecording Issue When Streaming with FMLE
  4. Sound Issues on Autorecorded Videos
  5. Trouble Streaming Through Blackmagic Card
  6. AdSense Banners Not Displayed on Channel Page
  7. Edit Comments on Channel Page
  8. How to Get PayPal API Credentials
  9. Detect PC Configuration

 

Radio Issues

  1. There is No Signal on My Radio
  2. How Do I Create New Music Genres?
  3. TikiLIVE Audio Library v. User Uploaded Audio Files
  4. My Radio Was Unpublished

 

HD Wave Issues

  1. HD Wave Unrecognized App By Windows
  2. Not Enough Bandwidth to Stream at This Quality
  3. HD Wave Does Not Recognize My Video or Audio Source
  4. HD Wave Not Displayed Properly
  5. Recommended Encoding Settings for a Valid HLS Stream
  6. Run HD Wave using compatibility mode
  7. How to submit your HD Wave log file

 

Basic Viewing Tips

  1. Viewing Tips for TikiLIVE Content
  2. Internet Bandwidth Requirements
  3. Playback Minimum Requirements
  4. HTML5 Supported Environments
  5. Mobile Devices FAQ
  6. Access Content Attached to Premium Channels
  7. Can I Have Multiple Channel Subscriptions?
  8. What is the TikiLIVE Time Zone?
  9. How to Clear Cookies and Cache
  10. Server Connection Flow
  11. How to Install Flash Player on Android Devices
  12. Why is There a Denied Sign on Some Fields?
  13. Display Aspect Ratio
  14. How Do Ratings Work?
  15. Facebook Comments

 

Viewing Issues

  1. Disconnected Error Message in Channel Player
  2. I am Informed that Viewers Limit Exceeded
  3. Views v. Viewers
  4. Facebook is Not Showing the Correct Channel Details
  5. Facebook Sharing Restrictions
  6. Display Issues in Internet Explorer
  7. Playback Troubleshoot on Kindle Fire Tablets
  8. Why is My Subscription Pending Authorization?
  9. How to Use WinMTR to Test Against Our Network