This FAQ will provide users with general questions or topics that we found have come up multiple times. If you have a specific question about our platform, please review this contents page to see if you question is here:
The contents page is broken into seven section, each with their own sub-section of topics. You may review each section below and click on an anchor link to be taken to the corresponding page.
Broadcaster Setup & Tips
- Setup a Network Page for Broadcasting
- How to Embed and Share a Radio or Live Channel
- How to Make the Embed Players Responsive
- Embed Video Code
- How to Monetize Pay Per View Events and VODs
- Streaming Tips
- Using a Variable Bitrate Stream
- Streaming on Desktop Versus Laptop
- Setup Your Domain with Google Apps
- Required Ports for Broadcasting
- Manually Open Ports in Windows Firewall
- Add Windows Firewall Exception
- Manage Facebook Comments as a Developer
Broadcasting Explained
- Encoding Video Formats
- HD Broadcasting Hardware Requirements
- Video Streaming Requirements
- Supported Video and Audio Codecs
- Required Storage Space
- Connect Your Video Source
- What Type of Traffic is Included in Used Bandwidth?
- Play Priority on Channels
- Supported Video Formats on Roku
- Live Streaming Issues on Roku
- Roku FAQ
Broadcasting Issues
- Can I Broadcast on Facebook?
- Corrupted Autorecordings
- Autorecording Issue When Streaming with FMLE
- Trouble Streaming Through Blackmagic Card
- AdSense Banners Not Displayed on Channel Page
- Edit Comments on Channel Page
- How to Get PayPal API Credentials
- Detect PC Configuration
Radio Issues
- There is No Signal on My Radio
- How Do I Create New Music Genres?
- TikiLIVE Audio Library v. User Uploaded Audio Files
- My Radio Was Unpublished
Basic Viewing Tips
- Viewing Tips for TikiLIVE Content
- Internet Bandwidth Requirements
- Playback Minimum Requirements
- HTML5 Supported Environments
- Mobile Devices FAQ
- Access Content Attached to Premium Channels
- Can I Have Multiple Channel Subscriptions?
- What is the TikiLIVE Time Zone?
- How to Clear Cookies and Cache
- Server Connection Flow
- How to Install Flash Player on Android Devices
- Why is There a Denied Sign on Some Fields?
- Display Aspect Ratio
- How Do Ratings Work?
- Facebook Comments
Viewing Issues
- Disconnected Error Message in Channel Player
- I am Informed that Viewers Limit Exceeded
- Views v. Viewers
- Facebook is Not Showing the Correct Channel Details
- Facebook Sharing Restrictions
- Display Issues in Internet Explorer
- Playback Troubleshoot on Kindle Fire Tablets
- Why is My Subscription Pending Authorization?
- How to Use WinMTR to Test Against Our Network